MGM Resorts has successfully restored its online operations after a 10-day cyberattack disrupted hotel and casino services. The incident, which occurred on September 10, resulted in guests being unable to use digital room keys or make charges to their rooms. Only now has the company been able to accept reservations online. In a statement released on Wednesday, MGM Resorts expressed gratitude for the patience of its customers and assured them that all hotels and casinos are operating normally. Prior to this update, reservations had to be made via phone. The company has confirmed that bookings are now functioning on its website and mobile app.
Sources suggest that the cyberattack was carried out by a notorious ransomware gang known as “Scattered Spider,” among other names. The group is believed to consist of teenagers and young adults. The Washington Post reported that the breach was linked to a Telegram account associated with the gang. Caesars Entertainment, a rival company, also reported a cyberattack on September 7. While operations at Caesars’ hotels and casinos were not disrupted, the company cannot guarantee that personal information of its millions of customers was not compromised.
